Queensland Appliances offers a delivery service to the Brisbane Greater Metropolitan area. Our own team will deliver your products direct between the hours of 8am to 4pm Monday to Friday.
We also use third party transport companies when and/or where required. Extra charges may be applicable (dependent on times, dates, distance and volume of items). In particular, when there are stairs for large fridges to be delivered, prices will be obtained from the third party based on requirements.
We strive to ensure all goods in stock are dispatched within 1-2 working days of your purchase unless specified differently by you as the customer to deliver at a later date.
All other goods that are not in stock will have to be ordered in from the manufacturer and that could take between 3-5 working days.
If you need to change any delivery details, please advise us by phone or email at least 1 day in advance.
Our drivers will ring you on the morning of your selected delivery day to give you a 90 minute time frame for delivery of your appliance(s) and we also phone you 30 minutes on approach. More advance notice can also be provided if indicated on prior arrangement.
It is important to ensure someone is available on the day of delivery. We reserve the right to charge for the cost of re-delivering if you are not home on the designated day of delivery.
Delivery of your product(s) is at the sole discretion of Queensland Appliances. We reserve the right to refuse delivery of your product(s) for any reason which we deem fit for doing so. Queensland Appliances makes every effort to deliver your products/service within a reasonable time frame
It is the customer’s responsibility to ensure that this advice regarding the delivery address is given prior to delivery as in some cases more than one person is required to deliver a product if it is large or stairs are involved. If this information is not provided prior to the day of delivery, we reserve the right to refuse delivery into the home.
FRIDGE DOOR REMOVAL: It is the customer’s responsibility to ensure dimensions of both the fridge and doorways and any thoroughfares are checked prior to placing an order. If doors require removal an additional fee will be charged. Please contact us if you require further information.
PRODUCT DELIVERY: The standard delivery charge for fridges to the Brisbane Metropolitan area starts from $65 and includes removal of the old product and non-technical installation. If the delivery of your product involves stairs and requires additional men, such as a large fridge required to go up flights of stairs, we need to know this prior to delivery so alternative arrangements can be made. It is the customer’s responsibility to ensure that this advice is given prior to delivery. If this information in not provided prior to the day of delivery, we reserve the right to refuse delivery into the home.
All terms regarding delivery can be found in our Terms and Conditions.
For customers ordering from our website, please enter your postcode into the delivery calculator to obtain a delivery quote on the checkout page.
Prices start from $65, with additional charges incurred for large fridges where delivery jobs require two people such as extra large or heavy items going upstairs. Prices are subject to change based on items and/or time required and distance. All prices are inclusive of GST
If removing old products when delivering new, the existing product MUST be disconnected if you want it taken away.
Washers and dishwashers must be disconnected prior to our arrival as we provide “Straight-swap” installations only. This is a FREE COURTESY service and does not involve any plumbing or carpentry works which may be required. Please ensure you have all connections detached and soiled surfaces cleaned.
We do offer installation services for dishwashers, cooktops, ovens, freestanding cookers, rangehoods and dryers requiring wall mounting, costs for these can be provided upon request as they will require a professional technician to attend.