FREQUENTLY ASKED QUESTIONS
If it is a non-complex fix, or the technician has the required parts on hand and he can repair on the first visit – he will!
However, if the repair requires a part to be ordered then the technician will have to re-attend for a second visit but you will only be charged the cost of the part and labour to complete the repair. No additional call-out fee is charged on the second visit.
For more information or to book a repair click here.
As there are often so many variations of Factory Second stock, it is always best to visit our store or request information on the product cosmetics prior to purchasing as our website photos are only representations and do not detail any cosmetic blemishes.
Factory Second appliances come with a 12 month Manufacturer warranty.
As there are often so many variations of Factory Refurbished stock, it is always best to visit our store or request information on the product cosmetics prior to purchasing as our website photos are only representations and do not detail any cosmetic blemishes.
Generally Factory Refurbished appliances hold a 6 month Warranty at Queensland Appliances provided either by the Manufacturer or by our own Service Warranty.
All second hand / used appliances come with a Queensland Appliances 3 month service warranty.
New products come with a manufacturer warranty usually from 24 months up to 5 years. The warranty period varies as per manufacturer.
However, due to the quick turnover and limited nature of stock in the warehouse we can only take payment once the online order has been confirmed by our warehouse staff. A team member will contact you to organise payment and delivery or collection of your product. This ensures you are not paying for an item online that may have been sold from the shop floor that same day.
For areas outside our local delivery range we are happy to coordinate with you a suitable option for delivery.
For more information on appliance delivery & shipping click here.
Click here for more information on pricing for installation by a qualified technician.
If you have used appliances or whitegoods that meet the above criteria please feel free to forward to request to sell, along with photos and details of the product, to firstname.lastname@example.org
This is directly in front of the Bowen Hills train station and opposite Perry Park.