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Delivery Information

Queensland Appliances offers a delivery service to the Brisbane Greater Metropolitan area. Our own team will deliver your products direct between the hours of 8am to 4pm Monday to Friday.

We also use third party transport companies when and/or where required. Extra charges may be applicable (dependant on times, dates, distance and volume of items). In particular, when there are stairs for large fridges to be delivered, prices will be obtained from the third party based on requirements.

We strive to ensure all goods in stock are dispatched within 1-2 working days of your purchase unless specified differently by you as the customer to deliver at a later date.

All other goods that are not in stock will have to be ordered in from the manufacturer and that could take between 3-5 working days.

If you need to change any delivery details, please advise us by phone or email at least 1 day in advance.

Our drivers will ring you on the morning of your selected delivery day to give you a 90 minute time frame that would receive your appliance(s) and we also phone you 30 minutes on approach. More advance notice can also be provided if indicated on prior arrangement.

It is important to ensure someone is available on the day of delivery. We reserve the right to charge for the cost of redelivery if you are not home on the designated day of delivery.

Delivery of your product(s) is at the sole discretion of Queensland Appliances. We reserve the right to refuse delivery of your product(s) for any reason which we deem fit for doing so. Queensland Appliances makes every effort to deliver your products/service within a reasonable time frame

It is the customer's responsibility to ensure that this advice is given prior to delivery as in some cases more than one person is required. If this information is not provided prior to the day of delivery, we reserve the right to refuse delivery into the home.

 

FRIDGE DOOR REMOVAL: It is the customer’s responsibility to ensure dimensions of both the fridge and doorways and any thoroughfares are checked prior to placing an order. If doors require removal an additional fee will be charged. Please contact us if you require further information.

FRIDGE DELIVERY: The standard delivery charge for fridges to the Brisbane Metropolitan area starts from $55. If the delivery of your product involves stairs and requires additional men, such as a large fridge required to go up flights of stairs, we need to know this prior to delivery so alternative arrangements can be made, such as engaging the use of a third party carrier. It is the customer's responsibility to ensure that this advice is given prior to delivery. If this information in not provided prior to the day of delivery, we reserve the right to refuse delivery into the home.

 

PRICING

For customers ordering from our website, please enter your postcode into the delivery calculator to obtain a delivery quote on the checkout page.

Prices start from $55, and $80+ for large fridges where delivery jobs require two people (example: if there are many stairs). Prices are subject to change based on items and/or time required and distance. All prices are inclusive of GST

When delivering your appliances such as fridges, washers & dryers, we take away your existing appliance at no extra charge. If delivering dishwashers, the existing dishwasher MUST be disconnected if you want it taken away.

Washers and dishwashers must be disconnected prior to our arrival as we provide "Straight-swap" installations only. This is a FREE COURTESY service and does not involve any plumbing or carpentry works which may be required. Please ensure you have all connections detached and soiled surfaces cleaned.

We do offer installation services for dishwashers, cooktops, ovens, freestanding cookers, rangehoods and dryers requiring wall mounting. For full details regarding the delivery, installation or removal of these appliances, please visit our Installation Information page.

 

 

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